Privacy Policy

At Jenny Haken Copywriter, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit this website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to jen@jennyhaken.co.uk.

How and when your data is collected

When you contact me using the contact form on this site, it asks for your name and email address. I will use that information to contact you, to reply to your query about my services. Your email will then be stored throughout the duration of our working agreement. If you use my services, I will provide you with an invoice, which might feature your name and address, and which I keep for financial purposes. Your information will be kept for up to six years after our working agreement ceases for financial purposes.

My website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can see their Privacy Policy here.

Who has access to your information?

We will not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers or other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, to complete a project you have commissioned). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, instructing them to keep your information secure and not to use it for their own direct marketing purposes.

Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: jen@jennyhaken.co.uk or by telephoning 07799 648321.

How you can access and update your information

You have the right to ask for a copy of the information Jenny Haken Copywriter holds about you at no cost.

Security precautions in place to protect the loss, misuse or alteration of your information

No sensitive information, such as credit card details, are held on you. However, non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site, and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last reviewed in July 2023.

Cookies
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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